Privacy Policy

Last Updated: September 9, 2026
TRooThemes respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, when we may share it, how we protect it, and the choices and rights available to you when you use the TRooThemes website, platform, AI-powered theme generation features, ready-made themes, templates, and related services.

By using TRooThemes, you acknowledge the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies when you:

Visit the TRooThemes website
Create or manage a TRooThemes account
Use our AI-powered theme generation features
Submit prompts, screenshots, Figma designs, images, or other materials
Generate, preview, export, or download themes
Purchase ready-made themes or other products
Subscribe to a plan
Contact our support team
Subscribe to emails or marketing communications
Otherwise interact with TRooThemes

This Privacy Policy does not apply to third-party websites or services that have their own privacy policies.

2. Information We Collect

The information we collect depends on how you use TRooThemes.

A. Account and Contact Information

When you create an account, make a purchase, contact us, or subscribe to communications, we may collect information such as:

Name
Email address
Phone number, where provided
Company or organization name
Account username or profile details
Billing information
Communication preferences

B. AI Inputs and Uploaded Materials

When you use TRooThemes' AI-powered features, you may provide information or materials such as:

Text prompts
Theme instructions
Screenshots
Figma designs or design information
Images
Logos
Brand assets
Website copy
Graphics
Code
Reference URLs
Documents
Other files or materials

We refer to these collectively as "Inputs."

Inputs may contain personal information depending on what you choose to provide.

Please avoid including sensitive, confidential, regulated, or unnecessary personal information in your Inputs unless you have the legal right and appropriate reason to provide it.

C. Generated Output

We may process and store information generated through the Service, including:

Themes
Layouts
Frontend code
Components
Styling
Generated text
Images
Design elements
Project information
Other AI-generated results

We refer to these collectively as "Output."

D. Purchase and Transaction Information

When you purchase a product or paid plan, we may collect information relating to the transaction, such as:

Product or plan purchased
Transaction amount
Billing details
Purchase date
Subscription status
Refund information
Payment status

Payment card or banking information may be processed directly by third-party payment providers rather than stored by TRooThemes.

E. Usage and Technical Information

When you use TRooThemes, we may automatically collect information such as:

IP address
Browser type
Device type
Operating system
Pages viewed
Features used
Login activity
Referring pages
Session information
Download or export activity
Theme generation activity
Error logs
Performance information
Date and time of access
General geographic information derived from an IP address

We use this information to operate, secure, understand, and improve the Service.

F. Cookies and Similar Technologies

We may use cookies, pixels, local storage, analytics technologies, and similar tools to:

Keep you signed in
Remember preferences
Understand website usage
Measure performance
Improve the user experience
Detect fraud or abuse
Measure marketing performance
Support website functionality

You can control cookies through your browser settings and, where available, our cookie preference tools.

Disabling certain cookies may affect the functionality of TRooThemes.

G. Communications and Support Information

If you contact us, we may collect:

Your contact details
Messages you send
Support requests
Feedback
Screenshots or files submitted for troubleshooting
Records of our communications with you

We use this information to respond to requests and improve our products and support services.

H. Information From Connected Services

TRooThemes may allow you to connect or import information from supported third-party services.

For example, certain features may allow you to provide design information from Figma or other supported tools.

When you choose to connect a third-party service, we may receive information that you authorize that service to provide.

The information available to TRooThemes will depend on the permissions you grant and the third party's functionality.

3. How We Use Information

We may use collected information to:

Provide the TRooThemes Service

This includes using information to:

Create and manage your account
Process prompts and Inputs
Generate frontend themes and other Output
Process screenshots or supported design inputs
Enable previews, downloads, or exports
Provide ready-made themes and templates
Maintain projects and user preferences
Deliver purchased products

Process Payments and Purchases

We may use transaction information to:

Process purchases
Manage subscriptions
Confirm payments
Handle refunds
Maintain billing records
Prevent payment fraud

Provide Customer Support

We may use information to:

Respond to questions
Investigate technical problems
Resolve account or billing issues
Review reported errors
Improve support documentation

Operate and Improve TRooThemes

We may analyze how the Service is used to:

Improve platform functionality
Improve theme generation
Identify errors
Measure performance
Understand feature usage
Develop new features
Improve usability
Improve reliability and security

Where appropriate, we may use aggregated or de-identified information for analytics, research, and product improvement.

Keep the Service Safe

We may process information to:

Detect fraud
Prevent abuse
Investigate suspicious activity
Protect accounts
Enforce usage limits
Detect security threats
Protect TRooThemes and its users
Enforce our Terms and policies

Communicate With You

We may send communications relating to:

Your account
Purchases
Subscriptions
Security
Product updates
Service changes
Support requests
Changes to our policies

Where permitted, we may also send promotional communications about TRooThemes products, features, offers, or resources.

You can unsubscribe from promotional emails through the unsubscribe link included in those messages.

Meet Legal Requirements

We may process information where reasonably necessary to:

Comply with applicable laws
Respond to lawful requests
Protect legal rights
Enforce agreements
Prevent fraud
Resolve disputes
Maintain required business records

4. How AI Features Process Information

TRooThemes uses automated and AI-powered technologies to provide theme generation and related functionality.

When you submit an Input, information may be processed by TRooThemes systems and by third-party technology or AI service providers that support the requested feature.

This processing may include:

Understanding prompts
Interpreting screenshots
Processing design information
Generating layouts
Creating frontend code
Producing text or visual elements
Improving the functionality and reliability of the Service

The specific processing involved may depend on the feature you use and the technologies supporting that feature.

You are responsible for ensuring that you have the necessary rights and permissions to submit any information contained in your Inputs.

TRooThemes may retain Inputs and Output where reasonably necessary to provide the Service, maintain projects, prevent abuse, troubleshoot problems, satisfy legal requirements, and improve platform functionality, subject to applicable law and our data retention practices.

5. How We Share Information

We may share information with third parties only as reasonably necessary for the purposes described in this Privacy Policy.

Service Providers

We may use vendors and service providers for services such as:

Cloud hosting
Data storage
AI processing
Website infrastructure
Analytics
Email delivery
Customer support
Security
Error monitoring
Payment processing

These providers may process information on our behalf in connection with the services they provide.

Payment Providers

Payment information may be shared with payment processors, banks, or other financial service providers as necessary to complete transactions.

Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law
Respond to a lawful government or court request
Protect the rights or safety of TRooThemes, our users, or others
Investigate fraud, abuse, or security incidents
Enforce our Terms and Conditions

Business Transactions

If TRooThemes or its business is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

With Your Direction

We may disclose information when you ask or authorize us to do so.

6. Data Retention

We retain information only for as long as reasonably necessary for the purposes for which it was collected, including:

Providing the Service
Maintaining accounts
Preserving user projects
Processing transactions
Providing support
Preventing fraud or abuse
Maintaining security
Resolving disputes
Complying with legal obligations
Enforcing agreements

Retention periods may vary depending on the type of information, the feature being used, legal requirements, and whether you maintain an active account.

Some information may remain in backups or records for a limited period after deletion where reasonably necessary for security, disaster recovery, fraud prevention, or legal compliance.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction

However, no online platform, transmission method, or storage system can guarantee absolute security.

You are responsible for keeping your account credentials secure and should notify us if you believe your account has been compromised.

8. Your Privacy Choices and Rights

Depending on where you live and the laws that apply to you, you may have rights relating to your personal information.

These may include the ability to:

Request access to personal information
Request correction of inaccurate information
Request completion or updating of information
Request deletion or erasure
Withdraw consent where processing is based on consent
Object to or restrict certain processing where applicable
Request information about how your data is processed
Request a copy of certain information
Opt out of certain marketing communications
Raise a complaint or grievance
Exercise other rights provided by applicable law

Certain rights may be limited where we must retain or process information for legal, security, contractual, fraud-prevention, or other lawful purposes.

To make a privacy request, contact us using the details provided below.

We may need to verify your identity before completing certain requests.

9. Marketing Communications

If you subscribe to marketing emails, we may send you information about:

TRooThemes products
New themes
AI features
Product updates
Offers
Resources
Events
Other TRooThemes news

You can unsubscribe from promotional emails at any time using the unsubscribe link provided in the email.

Even if you unsubscribe from marketing messages, we may still send necessary account, security, billing, purchase, or service-related communications.

10. International Data Processing

TRooThemes may use service providers or technical infrastructure located in countries other than your own.

As a result, information may be processed or stored in other jurisdictions.

Where required by applicable law, we take appropriate steps relating to international data processing and transfers.

11. Children's Privacy

TRooThemes is not intended for children who are not legally permitted to use the Service independently under applicable law.

We do not knowingly seek to collect personal information from children in violation of applicable legal requirements.

If you believe that a child has provided personal information to TRooThemes inappropriately, please contact us so that we can review the matter.

12. Third-Party Websites and Services

TRooThemes may contain links to third-party websites, tools, platforms, or services.

We are not responsible for the privacy practices, security, content, or policies of third parties.

We recommend reviewing the privacy policies of any third-party service you choose to use.

13. Your Responsibility for Submitted Information

Please consider the information you include when submitting:

Prompts
Screenshots
Figma designs
Images
Documents
Website content
Code
Brand materials
Other Inputs

Do not submit information that you are not authorized to provide.

If you submit personal information relating to another individual, you are responsible for ensuring you have an appropriate legal basis or permission to provide and process that information through TRooThemes.

14. Changes to This Privacy Policy

We may update this Privacy Policy as TRooThemes develops new features, technologies, products, or data practices, or when legal requirements change.

When we make changes, we will update the "Last Updated" date at the top of this page.

Where required or appropriate, we may provide additional notice of material changes.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, how TRooThemes handles information, or if you want to exercise a privacy right, please contact:

TRooThemes
605, 6th Floor, B Square-I, BRTS Road,
near Neptune House Iscon, Ambli,
Ahmedabad, Gujarat 380058
India

Email: support@troothemes.ai